Terms and Conditions
Effective Date: January 1, 2026 · Medellin Health LLC
These Terms and Conditions (“Terms”) govern your access to and use of the website, services, programs, communications, and content provided by Medellin Health LLC (“Company,” “we,” “us,” or “our”). By accessing our website, submitting your information, purchasing a service, booking a call, or enrolling in a program, you agree to be bound by these Terms.
1. Eligibility
You must be at least 18 years old to use our services. By using our website or services, you represent that you are legally capable of entering into a binding agreement.
2. Services
Medellin Health LLC provides health coaching, education, wellness consulting, lifestyle guidance, informational content, and related services. Our services may include one-on-one coaching, group coaching, digital resources, programs, memberships, and communications by email or text message.
3. Not Medical Advice
Our services are provided for educational and informational purposes only and are not a substitute for medical advice, diagnosis, or treatment. Medellin Health LLC does not provide medical care, does not act as your physician, and does not guarantee any health outcome. You should consult a qualified licensed healthcare professional before making medical decisions, changing medications, starting supplements, or making significant diet, training, or lifestyle changes.
If you believe you are experiencing a medical emergency, contact emergency services immediately.
4. Client Responsibility
You acknowledge that your results depend on many factors outside our control, including your consistency, medical history, lifestyle, and adherence to recommendations. You are solely responsible for your decisions, actions, and use of any information provided through our services.
5. No Guarantee of Results
We do not guarantee any specific outcome, including but not limited to improvements in energy, body composition, libido, hormones, performance, health markers, or business results. Testimonials and examples are illustrative only and do not guarantee similar results.
6. Payments and Billing
By purchasing any service or program, you agree to pay all fees as stated at the time of purchase. Payment plans, if offered, must be completed according to the agreed schedule. Late or failed payments may result in suspension or termination of access to services.
Unless otherwise stated in writing, all payments are non-refundable.
7. Cancellations and Rescheduling
Coaching calls or appointments may be rescheduled with reasonable advance notice. Missed sessions or cancellations made without sufficient notice may be forfeited at our discretion. Program durations, call frequencies, and access windows are governed by the offer you purchased.
8. Intellectual Property
All content provided by Medellin Health LLC, including programs, frameworks, documents, videos, guides, graphics, branding, and website materials, is the property of Medellin Health LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, republish, sell, or share our materials without prior written consent.
9. Acceptable Use
You agree not to use our website or services for any unlawful, abusive, fraudulent, defamatory, or harmful purpose. You may not interfere with the operation of our services, attempt unauthorized access, or misuse our content, systems, or communications.
10. SMS and Electronic Communications
By providing your phone number or email address to Medellin Health LLC, you consent to receive communications from us, which may include appointment reminders, follow-ups, onboarding messages, client support messages, and occasional promotional communications.
Message frequency may vary. Message and data rates may apply. Consent is not a condition of purchase.
You may opt out of SMS messages at any time by replying STOP. You may request help by replying HELP or by contacting us directly. We do not sell or share your phone number with third parties for their marketing purposes.
11. Privacy
Your use of our services is also subject to our Privacy Policy. By using our website or services, you acknowledge that you have reviewed and understood our Privacy Policy.
12. Third-Party Tools and Platforms
We may use third-party software and platforms, including scheduling, payment processing, messaging, analytics, or content-hosting tools. We are not responsible for the availability, security, or policies of third-party services.
13. Disclaimer of Warranties
Our website, content, and services are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including any warranties of merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted availability.
14. Limitation of Liability
To the fullest extent permitted by law, Medellin Health LLC and its owners, officers, employees, contractors, and affiliates shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages, or for any loss of profits, revenue, data, health outcomes, or business opportunities arising out of or related to your use of our website, content, or services.
To the fullest extent permitted by law, our total liability for any claim arising out of or related to our services shall not exceed the amount you paid to Medellin Health LLC for the specific service giving rise to the claim.
15. Indemnification
You agree to indemnify, defend, and hold harmless Medellin Health LLC and its owners, officers, employees, contractors, and affiliates from and against any claims, damages, liabilities, losses, costs, and expenses arising out of your use of the services, your violation of these Terms, or your violation of any rights of a third party.
16. Termination
We reserve the right to suspend or terminate your access to our website, services, or programs at any time if you violate these Terms, misuse our services, or engage in conduct we reasonably believe is harmful to our business, team, or other clients.
17. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles. Any dispute arising out of or relating to these Terms or our services shall first be attempted to be resolved informally in good faith.
18. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
19. Changes to These Terms
We may update these Terms from time to time. Any updates will be posted with a revised Effective Date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.
20. Contact Information
If you have questions about these Terms, please contact:
Medellin Health LLC
Website: bloodworkblueprint.com